Letting fees and permitted payments

Sample landlord tariff

Choose the support you need.

All amounts below include VAT at 20%. These are fictional demonstration charges, not a real offer. Written terms would confirm the service before instruction.

Tenant-find

£600

One-off, per new tenancy. Due when the tenancy begins.

Marketing, viewings, referencing coordination and tenancy preparation.

Rent collection

9.6%

Of rent collected, each month, plus the £600 tenant-find fee.

At £1,250 monthly rent, the collection fee is £120 per month.

Full management

14.4%

Of rent collected, each month, plus the £600 tenant-find fee.

At £1,250 monthly rent, the management fee is £180 per month.

Full sample landlord charges including VAT
Management includes	Rent collection, maintenance coordination, routine inspections and landlord statements. Rent-collection and management percentages are alternative plans, not added together.
Inventory and check-in	£180 per tenancy, optional separate service. Check-out included in that amount.
Additional inspection	£60 per visit at the landlord's request beyond the agreed management schedule.
Maintenance invoices	Contractor's quoted cost, agreed with the landlord. No agency commission or markup in this sample tariff.
Other administration	No separate statement, tenancy continuation, renewal or tenancy-end agency charge. No withdrawal or cancellation charge in this sample tariff. Accrued agreed fees remain payable.
Specialist services	Legal work, safety checks, certification, major works and property licensing are excluded. A separate written contractor quote and consent would be required; no unlisted agency fee is charged.

Full tariff for the demonstration services shown here. A real agent must publish its actual complete fees and the required client money protection and redress information.

Tenant information · England

Permitted tenant payments.

No payment is taken by this demo. For tenancies covered by the Tenant Fees Act, permitted payments are limited to the categories below.

Permitted payments for tenants in England
Rent	Rent is payable under the signed agreement. Before signing, rent must not be requested or accepted. After signing and before the start, at most one month's rent in advance may be requested.
Tenancy deposit	Refundable, capped at five weeks' rent where annual rent is below £50,000; six weeks where annual rent is £50,000 to £100,000. Protection in an approved scheme is required.
Holding deposit	Refundable, at most one week's rent per tenancy. Refund and retention rules apply.
Tenant-requested change	Up to £50, or evidenced reasonable costs if higher.
Insufficient notice	A permitted charge cannot exceed rent lost for the correct notice period.
Lost keys / security device	Reasonable replacement costs, supported by written evidence, where the agreement allows.
Late rent	Only when at least 14 days overdue, where the agreement allows: interest on overdue rent, no more than 3% above the Bank of England base rate.
Bills	Agreed utilities and communication services. Council tax and TV licence obligations may apply under the agreement; separate direct charges to the landlord are restricted.

No tenant application, referencing, general administration, inventory, check-in, check-out or renewal fee is charged in this demo. No compulsory insurance or third-party service.

General information checked 26 October 2026 against GOV.UK: fees you can charge as part of a tenancy and GOV.UK: rent in advance and deposits. Check current guidance for your circumstances.

Illustrative credentials

Protection and redress information.

This fictional agency does not hold client money and is not a member of a real protection or redress scheme. No membership is represented as genuine.

Client money protection scheme · Membership no. 000000 (sample)

A copy of our client money protection certificate (sample)

Redress scheme · Membership no. 000000 (sample)

For a real agent, the name of the actual client money protection scheme and actual redress scheme must be published. This sample cannot replace those disclosures.

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